| 5 Seven Acres Drive Little Rock, Arkansas 72223 |
| Phone: (501) 868-7000 Fax: (501) 868-7002 |
After My Accident, What Comes Next?
1. Assuming that everyone is okay, you may want to
contact your insurance agent to begin the claim process
and have a claim number assigned. If you are unsure that
you want to file an insurance claim, then we will be happy
to provide you with a free estimate in advance.
contact your insurance agent to begin the claim process
and have a claim number assigned. If you are unsure that
you want to file an insurance claim, then we will be happy
to provide you with a free estimate in advance.
2. If your vehicle is not drivable, you will want to have it towed
to an auto body repair center of your choice. Golden Collision
Center has Metro Towing available for your towing needs
anytime day or night. They can be reached at (501) 225-4974, tell
them that Golden Collision Center will be doing the auto body
repairs. Then, they will pick your car up and deliver it to us safely.
to an auto body repair center of your choice. Golden Collision
Center has Metro Towing available for your towing needs
anytime day or night. They can be reached at (501) 225-4974, tell
them that Golden Collision Center will be doing the auto body
repairs. Then, they will pick your car up and deliver it to us safely.
3. If your insurance company writes an estimate, then we will
be happy to work directly from their estimate. Should we
discover that additional items are damaged once the auto body
repairs are underway, we will contact your insurance company
to coordinate approval for the additional items. We will handle
the billing for those as well.
be happy to work directly from their estimate. Should we
discover that additional items are damaged once the auto body
repairs are underway, we will contact your insurance company
to coordinate approval for the additional items. We will handle
the billing for those as well.
4. If you do not wish to involve your insurance company, we will provide you with
a written estimate before the auto body repairs begin. While we will do our best to
be as accurate as possible with our estimate, it is possible some additional damage
may be discovered during the auto body repair process. We will contact you and
give you your options on the best way possible to proceed.
a written estimate before the auto body repairs begin. While we will do our best to
be as accurate as possible with our estimate, it is possible some additional damage
may be discovered during the auto body repair process. We will contact you and
give you your options on the best way possible to proceed.
We will always be happy to provide an estimate for you at no charge.
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